Shipping Policies

Thank you for shopping at FaceMateoShop! We are committed to providing you with a seamless shopping experience. Below is our shipping policy to help you understand our shipping practices.

We currently ship all over the United States. If you do not see your location listed, please contact us at Facemateoshop@gmail.com for assistance.

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders or there are delays due to holidays, shipping times may be extended.

We offer several shipping options to meet your needs:
Standard Shipping: shipping method with a flat rate of $4.95 for orders 1lb and under, orders over 1lb will be a flat rate of $7.95. Please note, while most packages will arrive within 5-7 business days, this is just an estimated delivery date.

Expedited Shipping: Rates vary based on weight and mailing address. Please note, while most packages arrive within 3-5 business days, this is just an estimated delivery date.

Shipping rates are calculated at checkout based on weight, dimensions, and destination of the package.

 

Tracking Your Order**
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using this number on our website or the carrier's website.

International Shipping: For international orders, customs duties and taxes may be applied upon arrival. These charges are the responsibility of the customer. We recommend checking with your local customs office for more information.

Order Issues:
If your order is delayed, lost, or damaged during transit, please contact us immediately at (302) 898-2103 or email us at FaceMateoShop@gmail.com so we can assist you.


Contact Us
If you have any questions about our shipping policy or your order, please feel free to contact us at:
Email:** FacemateoShop@gmail.com
Phone:** (302) 898-2103


Thank you for choosing FaceMateoShop! We appreciate your business.